{"id":487815,"date":"2023-03-02T19:32:36","date_gmt":"2023-03-02T18:32:36","guid":{"rendered":"https:\/\/newsole.ch\/conditions-generales\/"},"modified":"2026-03-10T14:09:51","modified_gmt":"2026-03-10T13:09:51","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/newsole.ch\/fr\/conditions-generales\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"487815\" class=\"elementor elementor-487815 elementor-3\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68c6266 elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no\" data-id=\"68c6266\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5cf4788c jltma-glass-effect-no\" data-id=\"5cf4788c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-606b54ce jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"606b54ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-size: 20px; font-weight: 600;\">Conditions g\u00e9n\u00e9rales<\/span><\/h2>\n<p><span lang=\"en\">Mise \u00e0 jour le 21 f\u00e9vrier<\/span><span style=\"font-family: 'Open Sans', sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">, 2026<\/span><\/p>\n<h2 data-start=\"352\" data-end=\"377\">1. Informations sur l&rsquo;entreprise<\/h2>\n<p data-start=\"378\" data-end=\"469\">La boutique en ligne <strong data-start=\"394\" data-end=\"405\">Newsole<\/strong> est exploit\u00e9e depuis la Suisse.<br>UID \/ IDE : <strong>CHE-214.576.767<\/strong><br data-start=\"435\" data-end=\"438\">Contact : <strong data-start=\"447\" data-end=\"469\"><a rel=\"noopener\" data-start=\"449\" data-end=\"467\">contact@newsole.ch<\/a><\/strong><\/p>\n<p data-start=\"471\" data-end=\"566\">Les pr\u00e9sentes conditions g\u00e9n\u00e9rales (\u00ab\u00a0CG\u00a0\u00bb) s&rsquo;appliquent \u00e0 toutes les commandes pass\u00e9es par l&rsquo;interm\u00e9diaire de <strong data-start=\"543\" data-end=\"565\"><a href=\"https:\/\/newsole.ch\/fr\/\" target=\"_new\" rel=\"noopener\" data-start=\"545\" data-end=\"563\">https:\/\/newsole.ch<\/a><\/strong>.<\/p>\n<hr data-start=\"568\" data-end=\"571\">\n<h2 data-start=\"573\" data-end=\"584\">2. Champ d&rsquo;application<\/h2>\n<p data-start=\"585\" data-end=\"773\">En passant commande sur notre site, vous confirmez avoir lu, compris et accept\u00e9 les pr\u00e9sentes CGV.<br data-start=\"687\" data-end=\"690\">Elles s&rsquo;appliquent exclusivement \u00e0 la vente de produits physiques (baskets et accessoires).<\/p>\n<hr data-start=\"775\" data-end=\"778\">\n<h2 data-start=\"780\" data-end=\"818\">3. Offre et conclusion du contrat<\/h2>\n<p data-start=\"363\" data-end=\"457\">La pr\u00e9sentation des produits sur notre site Internet ne constitue pas une offre juridiquement contraignante.<\/p>\n<p data-start=\"464\" data-end=\"577\">Un contrat d&rsquo;achat contraignant n&rsquo;est conclu qu&rsquo;au moment de l&rsquo;exp\u00e9dition des marchandises et de la confirmation de celle-ci par courrier \u00e9lectronique.<\/p>\n<p data-start=\"584\" data-end=\"698\"><strong>Les commandes pass\u00e9es par le client sont d\u00e9finitives et ne peuvent \u00eatre annul\u00e9es ou modifi\u00e9es par le client une fois qu&rsquo;elles ont \u00e9t\u00e9 pass\u00e9es.<\/strong><\/p>\n<p data-start=\"705\" data-end=\"874\">Newsole se r\u00e9serve le droit de refuser ou d&rsquo;annuler toute commande avant son exp\u00e9dition, notamment en cas d&rsquo;erreur de prix, d&rsquo;indisponibilit\u00e9 des stocks ou de probl\u00e8mes techniques.<\/p>\n<p data-start=\"881\" data-end=\"1004\">Si une commande est annul\u00e9e par Newsole, tout paiement d\u00e9j\u00e0 effectu\u00e9 sera rembours\u00e9 dans son int\u00e9gralit\u00e9 via la m\u00e9thode de paiement originale.<\/p>\n<hr data-start=\"1205\" data-end=\"1208\">\n<h2 data-start=\"1210\" data-end=\"1247\">4. Prix et erreurs typographiques<\/h2>\n<p data-start=\"1248\" data-end=\"1338\">Tous les prix sont indiqu\u00e9s en CHF et incluent la TVA suisse applicable, sauf indication contraire.<\/p>\n<p data-start=\"1340\" data-end=\"1683\">Malgr\u00e9 tous nos efforts, les produits peuvent parfois \u00eatre list\u00e9s \u00e0 un prix incorrect ou avec des informations erron\u00e9es en raison d&rsquo;erreurs typographiques ou techniques.<br data-start=\"1495\" data-end=\"1498\">Dans de tels cas, <strong data-start=\"1513\" data-end=\"1563\">Newsole se r\u00e9serve le droit d&rsquo;annuler la commande<\/strong>, m\u00eame si le paiement a d\u00e9j\u00e0 \u00e9t\u00e9 effectu\u00e9. Tout montant pay\u00e9 sera rembours\u00e9 int\u00e9gralement par le biais de la m\u00e9thode de paiement initiale. <\/p>\n<hr data-start=\"1685\" data-end=\"1688\">\n<h2 data-start=\"1690\" data-end=\"1716\">5. Disponibilit\u00e9 des produits<\/h2>\n<p data-start=\"1717\" data-end=\"1835\">Tous les produits propos\u00e9s par Newsole sont soumis \u00e0 disponibilit\u00e9. De nombreux articles sont produits ou obtenus en quantit\u00e9s limit\u00e9es. <\/p>\n<p data-start=\"1837\" data-end=\"2013\">Si un produit n&rsquo;est pas disponible ou ne peut \u00eatre livr\u00e9 apr\u00e8s une commande, nous nous r\u00e9servons le droit d&rsquo;annuler la commande. Les paiements d\u00e9j\u00e0 effectu\u00e9s seront int\u00e9gralement rembours\u00e9s. <\/p>\n<hr data-start=\"2015\" data-end=\"2018\">\n<h2 data-start=\"2020\" data-end=\"2033\">6. Paiement<\/h2>\n<p data-start=\"2034\" data-end=\"2105\">Le paiement doit \u00eatre effectu\u00e9 en utilisant les m\u00e9thodes de paiement propos\u00e9es lors de la commande.<\/p>\n<p data-start=\"2107\" data-end=\"2214\">Les commandes ne seront trait\u00e9es et exp\u00e9di\u00e9es qu&rsquo;apr\u00e8s r\u00e9ception de l&rsquo;int\u00e9gralit\u00e9 du paiement, sauf accord contraire.<\/p>\n<hr data-start=\"2216\" data-end=\"2219\">\n<h2 data-start=\"2221\" data-end=\"2235\">7. Livraison<\/h2>\n<p data-start=\"2236\" data-end=\"2282\">Les d\u00e9lais de livraison sont indicatifs et non contraignants.<\/p>\n<p data-start=\"2284\" data-end=\"2417\">Newsole n&rsquo;est pas responsable des retards de livraison caus\u00e9s par des transporteurs tiers, des proc\u00e9dures douani\u00e8res ou des \u00e9v\u00e9nements \u00e9chappant \u00e0 notre contr\u00f4le raisonnable.<\/p>\n<hr data-start=\"2419\" data-end=\"2422\">\n<h2 data-start=\"2424\" data-end=\"2454\">8. Retours et cr\u00e9dit magasin<\/h2>\n<p data-start=\"1589\" data-end=\"1696\">Les retours sont accept\u00e9s dans un d\u00e9lai de <strong data-start=\"1644\" data-end=\"1680\">7 jours \u00e0 compter de la r\u00e9ception des marchandises<\/strong>, \u00e0 condition que<\/p>\n<ul data-start=\"1697\" data-end=\"1822\">\n<li data-start=\"1697\" data-end=\"1747\">\n<p data-start=\"1699\" data-end=\"1747\">les baskets n&rsquo;ont \u00e9t\u00e9 qu&rsquo;essay\u00e9es (pas port\u00e9es),<\/p>\n<\/li>\n<li data-start=\"1748\" data-end=\"1786\">\n<p data-start=\"1750\" data-end=\"1786\">le produit est en parfait \u00e9tat,<\/p>\n<\/li>\n<li data-start=\"1787\" data-end=\"1822\">\n<p data-start=\"1789\" data-end=\"1822\">l&#8217;emballage d&rsquo;origine est intact.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1824\" data-end=\"1992\">Les retours sont rembours\u00e9s <strong data-start=\"1861\" data-end=\"1893\">exclusivement sous forme de cr\u00e9dit de magasin<\/strong>, correspondant \u00e0 la valeur du produit retourn\u00e9, <strong data-start=\"1947\" data-end=\"1991\">moins CHF 20.- <\/strong><span style=\"font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 600;\" data-start=\"1947\" data-end=\"1991\">pour les frais d&rsquo;exp\u00e9dition et de traitement du retour<\/span><span style=\"font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">.<\/span><\/p>\n<p style=\"font-variant-ligatures: normal; font-variant-caps: normal; font-family: Inter; font-size: 14px; font-style: normal; font-weight: 400;\" data-start=\"1994\" data-end=\"2196\"><span style=\"font-size: 14px; font-weight: 600;\" data-start=\"1994\" data-end=\"2196\">Le cr\u00e9dit de magasin \u00e9mis \u00e0 la suite d&rsquo;un retour n&rsquo;est ni remboursable ni transf\u00e9rable.<\/span><\/p>\n<p style=\"font-variant-ligatures: normal; font-variant-caps: normal; font-family: Inter; font-size: 14px; font-style: normal; font-weight: 400;\" data-start=\"1994\" data-end=\"2196\"><span style=\"font-size: 14px; font-weight: 600;\" data-start=\"1994\" data-end=\"2196\">Les commandes pay\u00e9es en tout ou en partie avec un cr\u00e9dit de magasin et des articles en vente ou \u00e0 prix r\u00e9duit.<\/span><span style=\"font-variant-ligatures: normal; font-variant-caps: normal; font-family: Inter; font-size: 14px; font-style: normal; font-weight: 600;\">ale ou \u00e0 prix r\u00e9duit<\/span><span style=\"font-size: 14px; font-weight: 600;\" data-start=\"1994\" data-end=\"2196\"> ne peuvent faire l&rsquo;objet d&rsquo;un retour ou d&rsquo;un remboursement.<\/span><\/p>\n<p data-start=\"2198\" data-end=\"2534\">Le cr\u00e9dit d&rsquo;achat peut \u00eatre utilis\u00e9 pour une prochaine commande (taille ou mod\u00e8le diff\u00e9rent),&nbsp;<strong data-start=\"2273\" data-end=\"2362\">sous r\u00e9serve de la disponibilit\u00e9 du produit et du prix applicable au moment de la nouvelle commande<\/strong>.<br data-start=\"2363\" data-end=\"2366\">Les prix peuvent changer entre l&rsquo;achat initial et la nouvelle commande. Toute diff\u00e9rence de prix doit \u00eatre pay\u00e9e par le client. Aucun remboursement n&rsquo;est accord\u00e9 si le nouveau produit est moins cher.  <\/p>\n<hr data-start=\"2900\" data-end=\"2903\">\n<h2 data-start=\"2905\" data-end=\"2919\">9. Garantie<\/h2>\n<p data-start=\"2920\" data-end=\"3020\">Les produits sont vendus \u00ab\u00a0en l&rsquo;\u00e9tat\u00a0\u00bb et ne sont soumis qu&rsquo;\u00e0 la garantie fournie par le fabricant, le cas \u00e9ch\u00e9ant.<\/p>\n<p data-start=\"3022\" data-end=\"3104\">L&rsquo;usure normale, l&rsquo;utilisation incorrecte ou le manque d&rsquo;entretien sont exclus de toute garantie.<\/p>\n<hr data-start=\"3106\" data-end=\"3109\">\n<h2 data-start=\"3111\" data-end=\"3141\">10. Limitation de la responsabilit\u00e9<\/h2>\n<p data-start=\"3142\" data-end=\"3266\">Dans la mesure maximale autoris\u00e9e par le droit suisse, la responsabilit\u00e9 de Newsole est limit\u00e9e au prix d&rsquo;achat du produit concern\u00e9.<\/p>\n<p data-start=\"3268\" data-end=\"3353\">Nous excluons toute responsabilit\u00e9 pour les dommages indirects ou cons\u00e9cutifs, y compris le manque \u00e0 gagner.<\/p>\n<hr data-start=\"3355\" data-end=\"3358\">\n<h2 data-start=\"3360\" data-end=\"3397\">11. Droit applicable et juridiction<\/h2>\n<p data-start=\"3398\" data-end=\"3471\">Les pr\u00e9sentes CGV sont r\u00e9gies par le <strong data-start=\"3424\" data-end=\"3437\">droit suisse<\/strong>, \u00e0 l&rsquo;exclusion des r\u00e8gles de conflit de lois.<\/p>\n<p data-start=\"3473\" data-end=\"3589\">Le lieu de juridiction exclusif est la <strong data-start=\"3512\" data-end=\"3527\">Suisse<\/strong>, \u00e0 moins que les lois de protection des consommateurs n&rsquo;en disposent autrement.<\/p>\n<hr data-start=\"3591\" data-end=\"3594\">\n<h2 data-start=\"3596\" data-end=\"3613\">12. Amendements<\/h2>\n<p data-start=\"3614\" data-end=\"3750\">Newsole se r\u00e9serve le droit de modifier les pr\u00e9sentes CGV \u00e0 tout moment.<br data-start=\"3672\" data-end=\"3675\">La version applicable est celle en vigueur au moment de la passation de la commande<span style=\"font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">.<\/span><\/p>\n<p style=\"font-variant-ligatures: normal; font-variant-caps: normal; font-family: Inter; font-size: 14px; font-style: normal; font-weight: 400;\" data-start=\"1994\" data-end=\"2196\"><span style=\"font-size: 14px; font-weight: 600;\" data-start=\"1994\" data-end=\"2196\">Le cr\u00e9dit de magasin \u00e9mis \u00e0 la suite d&rsquo;un retour n&rsquo;est ni remboursable ni transf\u00e9rable.<\/span><\/p>\n<p style=\"font-variant-ligatures: normal; font-variant-caps: normal; font-family: Inter; font-size: 14px; font-style: normal; font-weight: 400;\" data-start=\"1994\" data-end=\"2196\"><span style=\"font-size: 14px; font-weight: 600;\" data-start=\"1994\" data-end=\"2196\">Les commandes pay\u00e9es en tout ou en partie avec un cr\u00e9dit de magasin et des articles en vente ou \u00e0 prix r\u00e9duit.<\/span><span style=\"font-variant-ligatures: normal; font-variant-caps: normal; font-family: Inter; font-size: 14px; font-style: normal; font-weight: 600;\">ale ou \u00e0 prix r\u00e9duit<\/span><span style=\"font-size: 14px; font-weight: 600;\" data-start=\"1994\" data-end=\"2196\"> ne peuvent faire l&rsquo;objet d&rsquo;un retour ou d&rsquo;un remboursement.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales Mise \u00e0 jour le 21 f\u00e9vrier, 2026 1. Informations sur l&rsquo;entreprise La boutique en ligne Newsole est exploit\u00e9e depuis la Suisse.UID \/ IDE : CHE-214.576.767Contact : contact@newsole.ch Les pr\u00e9sentes conditions g\u00e9n\u00e9rales (\u00ab\u00a0CG\u00a0\u00bb) s&rsquo;appliquent \u00e0 toutes les commandes pass\u00e9es par l&rsquo;interm\u00e9diaire de https:\/\/newsole.ch. 2. Champ d&rsquo;application En passant commande sur notre site, vous confirmez [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-487815","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"_links":{"self":[{"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/pages\/487815","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/comments?post=487815"}],"version-history":[{"count":0,"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/pages\/487815\/revisions"}],"wp:attachment":[{"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/media?parent=487815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}