{"id":487819,"date":"2023-03-07T11:53:43","date_gmt":"2023-03-07T10:53:43","guid":{"rendered":"https:\/\/newsole.ch\/politique-de-retour\/"},"modified":"2026-03-10T14:10:29","modified_gmt":"2026-03-10T13:10:29","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/newsole.ch\/fr\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"487819\" class=\"elementor elementor-487819 elementor-9\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d5ab17c elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no\" data-id=\"7d5ab17c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f19a165 jltma-glass-effect-no\" data-id=\"1f19a165\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-270c7e8 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"270c7e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de retour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-453f4101 jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"453f4101\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1589\" data-end=\"1696\">Les retours sont accept\u00e9s dans un d\u00e9lai de <strong data-start=\"1644\" data-end=\"1680\">7 jours \u00e0 compter de la r\u00e9ception des marchandises<\/strong>, \u00e0 condition que<\/p>\n<ul data-start=\"1697\" data-end=\"1822\">\n<li data-start=\"1697\" data-end=\"1747\">\n<p data-start=\"1699\" data-end=\"1747\">les baskets n&rsquo;ont \u00e9t\u00e9 qu&rsquo;essay\u00e9es (pas port\u00e9es),<\/p>\n<\/li>\n<li data-start=\"1748\" data-end=\"1786\">\n<p data-start=\"1750\" data-end=\"1786\">le produit est en parfait \u00e9tat,<\/p>\n<\/li>\n<li data-start=\"1787\" data-end=\"1822\">\n<p data-start=\"1789\" data-end=\"1822\">l&#8217;emballage d&rsquo;origine est intact.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1824\" data-end=\"1992\"><span style=\"font-size: 14px;\">Les retours sont rembours\u00e9s <\/span><strong data-start=\"1861\" data-end=\"1893\" style=\"font-size: 14px;\">exclusivement par le biais d&rsquo;un cr\u00e9dit magasin<\/strong><span style=\"font-size: 14px;\">correspondant \u00e0 la valeur du produit retourn\u00e9, <\/span><strong data-start=\"1947\" data-end=\"1991\" style=\"font-size: 14px;\">moins CHF 20.- pour les frais d&rsquo;exp\u00e9dition et de traitement du retour<\/strong><span style=\"font-size: 14px;\">.<\/span><\/p>\n<p data-start=\"1994\" data-end=\"2196\"><strong data-start=\"1994\" data-end=\"2196\">Le cr\u00e9dit de magasin \u00e9mis \u00e0 la suite d&rsquo;un retour n&rsquo;est ni remboursable ni transf\u00e9rable.<\/strong><\/p><p data-start=\"1994\" data-end=\"2196\"><strong data-start=\"1994\" data-end=\"2196\">Les commandes pay\u00e9es en tout ou en partie avec un cr\u00e9dit de magasin et des articles en vente ou \u00e0 prix r\u00e9duit.<\/strong><span style=\"font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 600;\">ale ou \u00e0 prix r\u00e9duit<\/span><strong data-start=\"1994\" data-end=\"2196\" style=\"font-size: 14px;\"> ne peuvent faire l&rsquo;objet d&rsquo;un retour ou d&rsquo;un remboursement.<\/strong><\/p>\n<p data-start=\"2198\" data-end=\"2534\">Le cr\u00e9dit magasin peut \u00eatre utilis\u00e9 pour une prochaine commande (taille ou mod\u00e8le diff\u00e9rent), <strong data-start=\"2273\" data-end=\"2362\">sous r\u00e9serve de la disponibilit\u00e9 du produit et du prix applicable au moment de la nouvelle commande<\/strong>.<br data-start=\"2363\" data-end=\"2366\">Les prix peuvent changer entre l&rsquo;achat initial et la nouvelle commande. Toute diff\u00e9rence de prix doit \u00eatre pay\u00e9e par le client. Aucun remboursement n&rsquo;est accord\u00e9 si le nouveau produit est moins cher.  <\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b560900 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"b560900\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Besoin d'aide ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59b1872 jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"59b1872\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #4a4a4a; font-family: 'Open Sans', sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">Contactez-nous \u00e0 l&rsquo;adresse suivante <\/span><a style=\"font-variant-ligatures: normal; font-variant-caps: normal; font-family: 'Open Sans', sans-serif; font-size: 14px; font-style: normal; font-weight: 400; background-color: #ffffff;\" href=\"mailto:contact@newsole.ch\">contact@newsole.ch<\/a><span style=\"color: #4a4a4a; font-family: 'Open Sans', sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\"> ou sur <\/span><i style=\"font-variant-ligatures: normal; font-variant-caps: normal; font-family: 'Open Sans', sans-serif; font-size: 14px; font-weight: 400; color: #4a4a4a;\"><a style=\"font-size: 14px;\" href=\"https:\/\/www.instagram.com\/newsole.ch\/\">Instagram<\/a> <\/i><span style=\"color: #4a4a4a; font-family: 'Open Sans', sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">pour toute question. Si vous avez une question sur la taille \u00e0 commander, n&rsquo;h\u00e9sitez pas \u00e0 nous contacter, nous vous r\u00e9pondrons avec plaisir.<\/span><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b7dcb16 elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no\" data-id=\"b7dcb16\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c97ce31 jltma-glass-effect-no\" data-id=\"c97ce31\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8711e4e jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"8711e4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"63\" src=\"https:\/\/newsole.ch\/wp-content\/uploads\/2023\/03\/cropped-logo_fond_blanc-300x63.png\" class=\"attachment-medium size-medium wp-image-487803\" alt=\"\" srcset=\"https:\/\/newsole.ch\/wp-content\/uploads\/2023\/03\/cropped-logo_fond_blanc-300x63.png 300w, https:\/\/newsole.ch\/wp-content\/uploads\/2023\/03\/cropped-logo_fond_blanc-600x126.png 600w, https:\/\/newsole.ch\/wp-content\/uploads\/2023\/03\/cropped-logo_fond_blanc-1024x215.png 1024w, https:\/\/newsole.ch\/wp-content\/uploads\/2023\/03\/cropped-logo_fond_blanc-768x161.png 768w, https:\/\/newsole.ch\/wp-content\/uploads\/2023\/03\/cropped-logo_fond_blanc-1536x322.png 1536w, https:\/\/newsole.ch\/wp-content\/uploads\/2023\/03\/cropped-logo_fond_blanc-2048x429.png 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-395b226 jltma-glass-effect-no elementor-widget elementor-widget-spacer\" data-id=\"395b226\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de retour Les retours sont accept\u00e9s dans un d\u00e9lai de 7 jours \u00e0 compter de la r\u00e9ception des marchandises, \u00e0 condition que les baskets n&rsquo;ont \u00e9t\u00e9 qu&rsquo;essay\u00e9es (pas port\u00e9es), le produit est en parfait \u00e9tat, l&#8217;emballage d&rsquo;origine est intact. Les retours sont rembours\u00e9s exclusivement par le biais d&rsquo;un cr\u00e9dit magasincorrespondant \u00e0 la valeur du [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-487819","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"_links":{"self":[{"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/pages\/487819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/comments?post=487819"}],"version-history":[{"count":0,"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/pages\/487819\/revisions"}],"wp:attachment":[{"href":"https:\/\/newsole.ch\/fr\/wp-json\/wp\/v2\/media?parent=487819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}