Privacy policy

Updated on January 15, 2026

1. Controller

The website https://newsole.ch is operated by:

Jordan Nerny
UID: CHE-214.576.767
Switzerland
Email: contact@newsole.ch

Jordan Nerny is the controller responsible for the processing of personal data under this Privacy Policy.

2. Scope

This Privacy Policy applies to all visitors and customers of the Newsole website and governs the collection and processing of personal data in connection with our online shop.

By using our website or placing an order, you agree to the processing of your personal data as described in this Privacy Policy.

3. Personal data we collect

We collect only the personal data necessary to operate our online shop and fulfil orders, including:

First and last name
Email address
Phone number
Billing and shipping address
Payment-related information (processed exclusively by payment providers)
IP address and technical usage data (cookies, logs)

We do not knowingly collect data from children under the age of 13.

4. Purpose of data processing

Your personal data is processed for the following purposes:

Processing and delivering orders
Handling payments and fraud prevention
Customer service and communication
Managing returns and store credits
Improving website functionality and security
Sending transactional emails (order confirmations, delivery updates)

If you place an order with Newsole, we may use your email address to send you marketing communications about similar products or offers. You may object to receiving such communications at any time by clicking the unsubscribe link included in each email or by contacting us at contact@newsole.ch.

5. Payment providers

Payments are processed securely by third-party payment providers (e.g. PayPal, Stripe).
Newsole does not store credit card or payment details on its servers.

Payment providers process personal data under their own privacy policies.

6. Cookies and analytics

We use cookies and similar technologies to ensure the proper functioning of our website and to improve user experience.

Cookies may be used for:

Website functionality
Security
Basic analytics

You can disable cookies in your browser settings. This may limit certain website features.

7. Data sharing

We do not sell or rent personal data.

Personal data may be shared only with trusted third parties when necessary, such as:

Hosting providers
Payment processors
Shipping and logistics partners
IT and security service providers

All third parties are contractually required to process data in compliance with applicable data protection laws.

8. International data transfers

Personal data may be processed in Switzerland or in other countries where our service providers are located.

Where required, appropriate safeguards are applied to ensure an adequate level of data protection.

9. Data retention

We retain personal data only for as long as necessary to:

fulfil contractual and legal obligations
comply with accounting and tax requirements
resolve disputes

When no longer required, data is deleted or anonymised.

10. Data security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

However, no system can guarantee absolute security.

11. Your rights

Under applicable data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where legally permissible)
Object to or restrict certain processing
Withdraw consent for marketing communications at any time

Requests can be sent to: contact@newsole.ch

12. Third-party links

Our website may contain links to third-party websites.
We are not responsible for their content or privacy practices.

13. Changes to this Privacy Policy

We may update this Privacy Policy at any time.
The version published on our website at the time of use applies.

14. Governing law

This Privacy Policy is governed by Swiss law.