Frequently asked questions

Yes, all our products are certified authentic. They all come directly from retail sneakers stores.

As soon as your order is shipped you will receive an email with your package tracking link.

We try to ship orders as soon as possible, usually the working day after you place your order. After that, your order will be in the hands of the Swiss Post, usually you receive your new sneakers 3 working days after ordering them but sometimes it can take a few more days.

All orders are delivered free of charge

Unfortunately no, all orders are final. Orders can’t be modify, cancelled or returned.

Unfortunately no, all orders are final. Please contact us by email or on our Instagram before ordering if you have questions about the size you should get.