Returns are accepted within 7 days from receipt of the goods, provided that:

• the sneakers have only been tried on (not worn),

• the product is in perfect condition,

• the original packaging is intact.

Returns are refunded exclusively via store credit, corresponding to the value of the returned product, minus CHF 10.– for return shipping costs.

Store credit issued following a return is non-refundable and non-transferable.
Orders paid in whole or in part with store credit are not eligible for returns or refunds.

The store credit may be used for a future order (different size or model), subject to product availability and the price applicable at the time of the new order.
Prices may change between the initial purchase and the new order. Any price difference must be paid by the customer. No refund is granted if the new product is cheaper.