We accept returns but no refunds will be made. You will receive a store credit for the value of your order. If you order the wrong size, you will be able to place a new order with the correct size thanks to this store credit (or order another model if you prefer of course). Returns are only accepted if the sneakers have been tried on (not worn) and in perfect condition. Return shipping costs are the responsibility of the customer. The maximum return time is 7 days after delivery of your order.
Need help?
Contact us at contact@newsole.ch or on Instagramfor any questions. If you have a question about the size you should order, do not hesitate to contact us, we will answer you with pleasure.